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The 5 Best Strategies to Increase Sales and Profit Margins in Dental Clinics

  • Writer: Admin
    Admin
  • 3 days ago
  • 3 min read

The 5 Best Strategies to Increase Sales and Profit Margins in Dental Clinics
The 5 Best Strategies to Increase Sales and Profit Margins in Dental Clinics

Learn How to Increase Sales and Profit Margins in Your Dental Clinic with Proven Strategies


Introduction


Generating more sales does not always mean making more money. It is common to find dental clinics with a high volume of patients but operating with tight margins—or even hidden losses. True sustainability lies in selling in a structured way, increasing the average ticket size, patient retention, and, most importantly, the profit margin.

In this article, we will explore five effective and practical strategies to boost sales and improve profitability in dental clinics.


1. Smart Pricing: Sell Based on Value, Not Price


Many dentists set their prices based on competitors or outdated values, which leads to shrinking profit margins. The first strategy is to implement smart pricing that considers:

  • Direct and indirect costs per procedure

  • Patient’s perceived value

  • Benchmarking with similar profile clinics


Regularly reviewing the price list is essential to maintaining healthy margins and avoiding hidden losses.


Example: A clinic that adjusted its teeth whitening package based on added value and differentiated patient care increased its average ticket size by 15% in just three months.

Practical tip: Create protocols to review your pricing every six months, taking into account rising supply costs and market perception.


2. Bundled Offers and Package Models


One of the most effective ways to increase average ticket size and margins is to create bundled offers, combining complementary procedures with attractive conditions.

  • Package of cleaning, whitening, and orthodontic evaluation

  • Combination of restorations with regular maintenance

  • Annual prevention programs for families


In addition to generating more value for patients, packages encourage the consumption of higher-margin services.


Example: A clinic that started selling a package of cleaning + whitening + check-up increased the average ticket size per patient by 22%.


Practical tip: Build packages that prioritize high-margin, low-additional-cost procedures such as regular check-ups and preventive controls.


3. Consultative Care and Needs-Based Selling


Training the team to provide consultative care is fundamental for generating ethical and sustainable sales. The focus should be on understanding the patient’s needs and offering complete solutions—without making it feel like a forced sale.

  • Personalized communication scripts

  • Building trust and long-term relationships

  • Presenting complete treatment plans focused on oral health, not just price


Example: A clinic that trained its staff and dentists to offer comprehensive treatment plans, based on patient needs, increased its conversion rate by 35%.


Practical tip: Implement weekly roleplay sessions to simulate patient interactions and strengthen the team’s confidence in delivering value-based pitches.


4. Efficient Cost Management and Waste Reduction


Improving margins also depends on rigorous cost control. Clinics that waste materials, operate with inefficient contracts, or fail to monitor supply usage often see margins compressed, even with higher sales.

  • Reviewing contracts with suppliers

  • Strict stock and consumption control per procedure

  • Replacing costly fixed services with on-demand alternatives


Example: A clinic that renegotiated disposable supply contracts and implemented kit usage controls saved US$ 20,000 per year, boosting its net margin by 5%.


Practical tip: Implement monthly inventory checks and hold quarterly meetings with suppliers to negotiate better conditions.


5. Targeted Marketing and Active Post-Sales


Selling more also depends on attracting the right audience and maintaining relationships after the first appointment. Dental marketing should be strategic:

  • Digital campaigns targeted at high-intent patients

  • Loyalty actions, such as scheduled follow-ups and WhatsApp check-ins

  • Referral incentives through rewards programs


Example: A clinic that launched a WhatsApp campaign to remind patients of biannual visits increased its preventive service repurchase rate by 18%.


Practical tip: Use a CRM system to organize patient lists and implement structured post-sales follow-ups.


Conclusion


Increasing sales and improving profit margins in dental clinics requires more than just attracting new patients. It involves a combination of rigorous financial management, consultative care, targeted marketing, and cost control.


Clinics that focus on strategic pricing, smart packages, and operational efficiency are able to grow profitably and sustainably.


Selling well means selling with margin. Healthy growth comes from a combination of best practices—not simply from the number of procedures performed.


For more information about our work and how we can help your clinic or dental office, get in touch!


Senior Consulting in Management and Marketing

A reference in healthcare business management

+55 11 3254-7451




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