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5 Key Factors to Consider When Choosing the Best Location for Your Healthcare Clinic


5 Key Factors to Consider When Choosing the Best Location for Your Healthcare Clinic
5 Key Factors to Consider When Choosing the Best Location for Your Healthcare Clinic


5 Key Factors to Consider When Choosing the Best Location for Your Healthcare Clinic


Understand the critical factors that directly influence the success, patient acquisition, and profitability of your clinic — starting with the location.


Choosing the right location is one of the most strategic decisions for the success of a medical or dental clinic. A poorly chosen site can disrupt patient flow, hinder team operations, and even compromise the financial viability of the business. On the other hand, a well-located clinic can boost marketing efforts, improve access for the target audience, and enhance brand positioning. In this article, we explore five essential factors that every healthcare entrepreneur should evaluate before signing a lease or purchasing a property for their clinic.


1. Demographics and Demand Potential of the Area


The demographic profile — age group, average income, education level, and population density — must align with the audience the clinic aims to attract. For instance, pediatric clinics thrive in areas with a high concentration of young families, while specialties such as rheumatology or geriatrics are better suited to neighborhoods with older populations.


Example:

A dermatology clinic focused on aesthetics, located near universities, gyms, and shopping centers, attracted patients with high recurrence potential and above-average ticket sizes.


Practical Tip:

Use geomarketing tools to cross-reference population data, competitor presence, and consumer behavior in the area.


2. Visibility and Accessibility of the Property


A visible storefront, location on high-traffic avenues, proximity to public transport, and nearby parking significantly influence patients’ choices — especially for first-time visits. Hidden or hard-to-reach locations without parking tend to reduce show-up rates and harm the patient experience.


Relevant Data:

According to a Deloitte survey, 74% of patients prefer clinics with easy access and clear external signage.



Practical Tip:

Avoid properties in low-traffic shopping galleries or backstreets. Choose those with street-facing facades and dedicated or partnered parking options.


3. Suitable and Expandable Physical Structure


The facility must support the creation of functional spaces (exam rooms, waiting area, break room, accessible restrooms) and offer basic infrastructure such as ventilation, natural lighting, accessibility, compatible electrical systems, and adaptability for health regulations. Consider future expansion from the outset.


Example:

A growing physiotherapy clinic had to relocate within two years due to lack of expansion space. The move cost over US$ 18,000.


Practical Tip:

Choose properties with at least 15% more space than your current need, and verify if renovations or expansions are permitted.


4. Competition and Synergy with Nearby Businesses


Being close to direct competitors can be risky, but in some cases, a concentration of similar services creates a healthcare hub that attracts more patients. Additionally, clinics near gyms, pharmacies, labs, or shopping centers benefit from existing foot traffic.

Strategic Insight:Studies show that clinics located in areas with a high density of healthcare services can experience up to 22% more appointments — provided they stand out from the competition.


Practical Tip:

Conduct a SWOT analysis of the neighborhood. Assess whether there's market saturation or room to differentiate from local competitors.


5. Fixed Costs and Financial Sustainability


Rent, utilities, property taxes, and maintenance fees should be aligned with the clinic’s financial planning — ideally not exceeding 10% to 12% of projected gross revenue. Choosing a location beyond the clinic’s financial capacity can lead to debt and reduced profit margins.


Example:

A medical center in Belo Horizonte paid US$ 3,600 in monthly rent but operated with a net margin of only 3% due to overestimated patient volume.

Practical Tip:Simulate your income statement under various revenue scenarios and ensure the chosen property remains viable even with lower-than-expected patient flow in the initial months.


Conclusion


The location of your clinic impacts everything from brand visibility to financial results. It’s more than just an address — it’s a strategic decision that involves demographic alignment, competitive analysis, cost control, and scalability. With proper planning, data analysis, and expert support, it’s possible to turn your commercial location into a key competitive advantage.


Senior Consultoria em Gestão e Marketing

Referência em gestão de empresas do setor de saúde

+55 11 3254-7451



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